Terms of Service
PLEASE READ THESE TERMS OF SERVICE (“TERMS OF SERVICE”) CAREFULLY PRIOR TO USING THE LITIGATION CASE BUILDER SERVICE (“SERVICE”). These Terms of Service are a legally binding agreement between Mold Law Group LLC (“MLG,” “we” or “us”) and You covering your use and access to the Service; (2) the website located at MoldLawGroup.com associated with the Service (“Site”); and (3) any application, interactive features or downloads, and associated content and services that are made available through or interact with the Service or Site (“Features”).
You agree to the Terms of Service by clicking “Agree & Continue” or other industry standard mechanism during the Litigation Case Builder Service registration process and ratify your agreement when you use any aspect of the Service. IF YOU DO NOT AGREE TO THE TERMS OF SERVICE, YOU MAY NOT USE THE SERVICE OR THE SITE.
Access and Use
In order to use and access the Service, Site, and Features you must be 18 years of age or older and reside within the fifty states of the United States of America, the District of Columbia, and certain US territories (“Service Area”). The Service is provided to individuals for their personal, noncommercial use only. Companies, associations, and other groups may not register for an account or use the Service. Individuals under the age of 13 are not eligible for an account and are not permitted to provide personal information to Mold Law Group LLC.
In order to use the Service, you will be required to create a User Account. You may only open a User Account for yourself, and not for any other person. You are solely responsible for maintaining the confidentiality and security of your username and password and for all activities that occur on or through your User Account. However, if you allow others to access your User Account, this Agreement, as well any specific consents you may have provided, also applies to their access, use, and disclosure of information. You agree to immediately notify MLG of any unauthorized access to your User Account. MLG will not be responsible for any losses arising from the unauthorized use of your User Accounts or your failure to comply with these requirements.
Any notices MLG delivers to you may be made as follows: (i) by email to the last email address provided by you or (ii) by posting a notice on the Service or Site. You agree to provide and maintain accurate, current and complete information, including your contact information for notices and other communications from us. You agree not to impersonate or misrepresent your affiliation with any person or entity, including using another person’s username, password or other account information, or another person’s name or likeness, or provide false details for a parent or guardian. You agree that we may take steps to verify the accuracy of information you provide.
Subscription Terms
Your subscription to the Service includes enrollment into an ongoing/recurring payment plan. Your subscription(s) will automatically renew at the end of the disclosed billing period, unless cancelled in accordance with the instructions for cancellation below. Payment will be charged to your chosen payment method at confirmation of purchase and at the start of every new billing period, unless cancelled. Your “billing period” is the interval of time between each recurring billing date and corresponds to the term of your subscription. To see your next recurring billing date, log in to your account and view your account details. You acknowledge that the timing of when you are billed may vary, including if your subscription began on a day not contained in a given month (e.g. if you have a monthly subscription and became a paying subscriber on January 31, your payment method would be billed next on February 28).
We reserve the right to change our pricing. In the event of a price change, we will attempt to notify you thirty (30) days in advance of the change by sending an email to the email address you have registered for your account. If you do not wish to accept a price change, you may cancel your subscription in accordance with the instructions included in that email and below. If you do not cancel your subscription after the price change takes effect and prior to the start of your new subscription period, your subscription will be renewed at the price in effect at the time of the renewal, without any additional action by you, and you authorize us to charge your payment method for these amounts. We will not be able to notify you of any changes in applicable taxes. You are responsible for all third-party Internet access charges and taxes in connection with your use of the Service. Please check with your Internet provider for information on possible Internet data usage charges.
You may cancel your subscription at any time before the end of the current billing period. If you cancel your subscription, the cancellation will go into effect at the end of your then-current paid subscription period. For details on how to cancel your subscription, please visit the “Cancel” section of the FAQs posted at MoldLawGroup.com or in “Settings” in the Service. You may cancel by logging in to your User Account, emailing us at help@moldlawgroup.com, or by calling Customer Support at 1-844-447-7873. You acknowledge and agree that cancellation of your subscription is your sole recourse if you have any dissatisfaction, issue, or concern related to the Service, Site, Content or Features.
WE DO NOT PROVIDE CREDIT, REFUNDS, OR PRORATED BILLING FOR SUBSCRIPTIONS THAT ARE CANCELLED. However, you will continue to have access to the Service through the end of your current billing period. MLG reserves the right to offer refunds, discounts, or other consideration in select circumstances at its sole discretion.
We will keep your detailed payment information, such as credit card number and expiration date, on file. You are responsible for keeping your payment details up-to-date by changing the details in your account settings. Where your details change or are due to expire, we may obtain or receive from your payment provider updated payment details including your card number, expiration date and CVV (or equivalent). This enables us to continue to provide you access to the Service. You authorize us to continue to charge your card using the updated information. If a payment is not successfully authorized due to expiration, insufficient funds, or otherwise, we may suspend or terminate your subscription. You also agree that we may charge your payment method on file if you decide to restart your Service subscription.
Promotional Offers
The Service may be made available to you on a free trial basis for a limited time (“Trial Subscription”). MLG is under no obligation to offer a Trial Subscription and reserves the right, in its absolute discretion, to determine the timing, availability, and eligibility for a Trial Subscription. The terms and conditions of each Trial Subscription will be set forth in the marketing materials accompanying the Trial Subscription offer. Unless otherwise specified in the terms and conditions of a Trial Subscription offer you are limited to one: (1) Trial Subscription, and the determination of whether you have used a Trial Subscription may be done by MLG, in its sole discretion. When you subscribe to a Trial Subscription, you must provide MLG with a valid payment method as described hereinabove. Your payment method will not be charged by MLG during the Trial Subscription period. IF YOU DO NOT CANCEL THE TRIAL SUBSCRIPTION PRIOR TO ITS EXPIRATION, THE SUBSCRIPTION FEE FOR THE SERVICE WILL BE CHARGED TO YOUR PAYMENT METHOD WHEN THE TRIAL SUBSCRIPTION EXPIRES. YOU AGREE AND ACKNOWLEDGE THAT MLG IS NOT OBLIGATED TO NOTIFY YOU THAT YOUR TRIAL SUBSCRIPTION WILL END OR HAS ENDED. IF YOU WISH TO AVOID CHARGES TO YOUR PAYMENT METHOD, YOU MUST CANCEL YOUR SUBSCRIPTION PRIOR TO MIDNIGHT EASTERN TIME ON THE LAST DAY OF YOUR FREE TRIAL PERIOD. To find additional details about your Trial Subscription, including the date the Trial Subscription ends, please visit “Settings” in the Service if you subscribed via moldlawgroup.com. As a condition of these Terms of Service, you agree not to register multiple User Accounts for the same promotional offer using multiple names, addresses, email addresses, or other means. Any such action will constitute a violation of these Terms of Service and may result in the termination of your User Account.
Your Permissions
When you use our Service, you provide us with things like your files, content, messages, contacts, and so on (your “Evidence”) via the Evidence Locker. Your Evidence is yours. These Terms of Service do not give us any rights to your Evidence except for the limited rights that enable us to offer the Service. We need your permission to do things like hosting your Evidence, backing it up, and sharing it when you ask us to. Our Service also provides you with features like commenting, sharing, searching, image thumbnails, document previews, optical character recognition (OCR), easy sorting and organization, and personalization to help reduce busywork. To provide these and other features, MLG accesses, stores, and scans your Evidence. You give us permission to do those things, and this permission extends to our affiliates and trusted third parties.
Rights and Responsibilities of User Content
You are legally and ethically responsible for any Evidence that you transmit using the Service that allows interaction or dissemination of information. In transmitting Evidence, you agree that you will not submit any content that violates the Terms of Use or these Terms of Service.
MLG generally does not pre-screen, verify or edit your Evidence. However, MLG and its agents reserve the right to investigate any violation of the Terms of Use or these Terms of Service and to take appropriate remedial action. MLG has absolute discretion to enforce the Terms of Use and Terms of Service, including, but not limited to, warning users of violations, disabling or suspending access, deleting, screening or editing any Evidence, or prohibiting any behavior that does not comply with the Terms of Use or these Terms of Service. You are entirely responsible and liable for all activities conducted by you and any user of your User Account, including the transmission, posting, or other provision of text, files, links, software, photographs, video, sound, music or other information or material to any portion of the Service, Site, or Features.
Service Updates; Software
BY USING THE SERVICE, YOU ACKNOWLEDGE AND AGREE TO RECEIVE, WITHOUT FURTHER NOTICE OR PROMPTING, UPDATED VERSIONS OF THE SERVICE AND RELATED THIRD-PARTY SOFTWARE. IF YOU DO NOT ACCEPT THE FOREGOING TERMS, DO NOT USE THE SERVICE.
In our continued assessment of the Litigation Case Builder Service, we may from time to time, with respect to any or all of our users, experiment or otherwise offer certain features or other elements of the Service, including promotional features, user interfaces, plans, and pricing. Your use of any updates, modifications to, or replacement versions of the Service shall be governed by these Terms of Service and any additional terms you agree to when you use the Service.
Future Unavailability
It is possible that the Service, and/or some or all Features, may not be available at any given time including (i) during any maintenance or update periods; (ii) any power or server outages; (iii) as a result of war, riots, strikes, social unrest; or (iv) as a result of other matters beyond the control of us or third parties. MLG will take reasonable efforts to provide you with as much prior notice as possible; however, MLG shall have no liability to you in such event. There may be times when we have to remove certain features or functionality and/or devices or platforms from being able to access the Service. We will do our best to let you know of any of these changes, usage rules and restrictions, but you acknowledge that we may do so in our sole discretion at any time without notice. You also agree that we will not be liable to you for any modification, suspension, or discontinuance of the Service, although if you are a subscriber and we suspend or discontinue your subscription to the Service, we may, in our sole discretion, provide you with a credit, refund, discount or other form of consideration. However, if we terminate your account or suspend or discontinue your access to the Service due to your violation of these Terms of Service, then you will not be eligible for any such credit, refund, discount, or other consideration.
Termination; Suspension
You may terminate your use of the Service, Site and Features at any time. Your right to use the Service, Site, Evidence, and Features will automatically terminate if you fail to comply with any provision of the Terms of Use or these Terms of Service and MLG reserves the right to cancel, terminate, or restrict your access to the Service, Site, Evidence, and Features, or any portion thereof, at any time, without notification, for any or no reason whatsoever. In the event of termination, you are responsible for all subscription fees and any applicable tax and service fees incurred prior to the effective date of termination.
Customer Service
Service; Site and Features: If you need assistance with the Service, Site, Content or Features and are unable to resolve your question via the Help feature of the Service, please contact us at: Mold Law Group, LLC, 62 Industrial Park Road, Dawsonville, GA 30534, Attn: Customer Care Manager; email help@moldlawgroup.com or via phone at 844-447-7873.
Subscription Fee and Payment Method: For questions related to your Subscription Fee, Payment Method, or other matters relating to billing, you can email us at help@moldlawgroup.com or call us at 844-447-7873.
Privacy Policy
Any information provided to MLG or otherwise collected by MLG via the Service and/or Site will be governed by our Privacy Policy. We urge you to read our Privacy Policy.
User Submissions
All questions, remarks, suggestions, ideas, graphics, or other information communicated to MLG through the Service and/or Site (each, a “Submission”) will forever be the property of MLG. MLG will not be required to treat any Submission as confidential, and will not be liable for any ideas for its business (including without limitation, product or advertising ideas) and will not incur any liability as a result of any similarities between your Submission and any future MLG products, services, or operations. Without limitation, MLG will have exclusive ownership of all present and future existing rights to the Submissions of every kind and nature, everywhere. MLG will be entitled to use the Submission for any commercial or other purpose whatsoever, without compensation to you or any other person sending the Submission. You acknowledge that you are responsible for whatever material you submit, and you, not MLG, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright. You acknowledge and agree that neither MLG nor any of its licensees, successors or assigns has now, or will have in the future, any duty or liability, direct or indirect, vicarious, contributory or otherwise, with respect to the infringement or protection of any copyright in and to your Submission, and that MLG and its licensees, successors or assigns are not responsible for the loss, deletion, failure to store, or misdelivery of any Submission.
Confidential and Proprietary Information
You agree not to try to access and not to access any information through the Service, Site, or Features that does not pertain to you and which you are not properly authorized to receive. You agree that if you should access information about another individual or entity, or otherwise receive information you are not authorized to receive, or if you become aware that someone else has accessed or attempted to access information that person was not authorized to receive, you will immediately cease such unauthorized access, notify MLG of the unauthorized access, and reasonably assist MLG in identifying and correcting the circumstances that permitted such unauthorized access. You will keep confidential all information you receive concerning another individual or entity, will not use such information, will return such information to MLG immediately, will not transmit it to any other person or entity and will not reproduce or distribute it in any electronic or other form.
Intellectual Property
As between you and MLG, the Service, Site, Content, and Features are owned by MLG and/or its licensors and content and technology providers, and are protected by applicable domestic and international copyright laws. As used herein, “Content” means: (1) any and all pictures, videos, images, animations, artwork, copy or information; and (2) any and all other human readable audio and/or visual elements, regardless of the form or format, accessible via the Service, Site or Features. Any and all underlying patentable or copyrightable elements (or elements protectable as trade secrets or otherwise under intellectual property laws) related to the Service, Site, Content, and/or Features, including without limitation, source code, script, object code, software, protocols, algorithms, computer programs, data and other sets of statements and instructions contained in the Service, Site, Content and/or Features will be considered the property of MLG. All rights not granted in the Terms of Use and/or these Terms of Service are reserved, and there are no implied licenses.
MOLD LAW GROUP and all related registered and unregistered trademarks and service marks are the property of Mold Law Group LLC. Certain logos, names, and images incorporated by Mold Law Group LLC on the Service, Site, Content, and Features are also protected as registered or unregistered trademarks, trade names and/or service marks and are the property of their respective owners and may not be used without the express written permission of MLG.
Representations and Warranties
By accessing or using the Service, Site, or Features you represent and warrant that: (a) you are a resident of the Service Area; (b) that you are a subscriber in good standing through MLG of the Service; (c) that you have legal capacity to enter into this agreement (i.e., that you are at least eighteen (18) years old or of sufficient age to be considered an adult in your state of residence and possess sufficient mental capacity and are otherwise entitled to be legally bound in contract); (d) the information you provide during registration for a User Account, and any other communications with MLG and/or in connection with the Service for any reason, is true, correct, complete, and current and you agree to update such information as necessary so that it remains current, accurate, and complete; and (e) you have read and agree to abide and be bound by these Terms of Service.
Export Restrictions
You agree that you will comply with all applicable export laws, restrictions and regulations of the U.S. Department of Commerce, the U.S. Department of Treasury and any other U.S. or foreign agency or authority. You agree not to export or re-export, or allow the export or re-export of the Service in violation of any such law, restriction or regulation.
Links To and From Third Party Sites
The Service, Site, Content, and Features contain or may contain links to other internet sites, including without limitation social media sites. MLG does not verify, warrant, endorse or take responsibility for the availability, accuracy, completeness, quality, practices or policies of such sites or content available from such sites. MLG does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you irrevocably waive any claim against us with respect to such sites. You are not permitted to link to the Service, Site, Content, or Features from any third-party site without the prior written permission of MLG.
Assignment
You may not assign your rights and obligations under the Terms of Service for any reason. MLG may assign its rights and obligations under the Terms of Service at any time.
Disclaimer of Warranties
YOU EXPRESSLY AGREE THAT USE OF THE SERVICE, SITE, CONTENT, AND FEATURES IS AT YOUR SOLE RISK. NEITHER MLG, ITS PARENTS, AFFILIATES, EMPLOYEES, AGENTS, SERVICE PROVIDERS, THIRD PARTY INFORMATION PROVIDERS, LICENSORS OR THE LIKE, WARRANT THAT THE SERVICE, SITE, CONTENT AND/OR FEATURES WILL BE UNINTERRUPTED, SECURE OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE, SITE, CONTENT OR FEATURES, OR AS TO THE ACCURACY, RELIABILITY, SECURITY OR CONTENT OF ANY INFORMATION OR SERVICE CONTAINED IN OR PROVIDED THROUGH THE SERVICE, SITE, CONTENT OR FEATURES. THE SERVICE, SITE, CONTENT AND FEATURES, ALL CONTENT AND INFORMATION PROVIDED THEREIN, AND ALL ELEMENTS OF ANY SOFTWARE RELATED THERETO ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, AND ALL SUCH WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED AND EXPRESSLY NEGATED. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY MLG, ANY OF ITS PARENTS, AFFILIATES, EMPLOYEES, AGENTS, SERVICE PROVIDERS, THIRD PARTY INFORMATION PROVIDERS, LICENSORS OR THE LIKE, WILL CREATE A WARRANTY; AND YOU WILL NOT RELY ON ANY SUCH INFORMATION OR ADVICE. THE ABOVE EXCLUSION OF IMPLIED WARRANTIES WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, WILL MLG, ITS PARENTS, AFFILIATES, EMPLOYEES, AGENTS, SERVICE PROVIDERS, THIRD PARTY INFORMATION PROVIDERS, LICENSORS, OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THE SERVICE, SITE, CONTENT OR FEATURES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, ECONOMIC, PUNITIVE, LOST PROFIT, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES THAT RESULT FROM OR ARE RELATED TO THE USE OF OR INABILITY TO USE THE SERVICE, SITE, CONTENT OR FEATURES; OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION, OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT LIMITED TO AN EVENT OF FORCE MAJEURE. THE ABOVE LIMITATIONS OF LIABLITY WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. YOU ASSUME THE RISK IN USING THE SERVICE, SITE AND/OR FEATURES AS WELL AS RESPONSIBILITY FOR ESTABLISHING PROCEDURES FOR DATA BACKUP AND VIRUS CHECKING AS YOU CONSIDER NECESSARY.
Indemnification
You agree to indemnify and hold harmless MLG, its parents, subsidiaries, affiliates, partners, agents, and licensors and each of their respective officers, directors, shareholders and employees against and from any and all liabilities, claims, costs, damages, reasonable settlements and expenses (including without limitation reasonable attorneys’ fees and court costs) to the extent arising out of or attributable to your breach of any of the provisions, representations or warranties set forth in these Terms of Service, and/or from your placement or transmission of any content onto the Service servers, and/or from any and all use of your User Account in violation of the Terms of Service or the failure to fulfill any obligations relating to your User Account incurred by you or any other person using your User Account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this Section.